Story Behind
Know the amazing story behind the product
Sketchnote, a funded SaaS startup based in the US, is dedicated to optimizing operations within digital marketing agencies. By offering a platform for business workflow software testing, Sketchnote facilitates agency owners in managing design approvals, billing, and user management all via a single portal. The primary objective for the Sketchnote team has been to create a top-tier product, and they sought Quality Assurance Services for SaaS Companies to guarantee both stability and user-friendliness. They specifically requested manual testing services to ensure the application met the highest standards, recognizing the importance of improving software stability through manual testing and boosting software performance with hands-on testing.
The Solution
Our elevating solution for the problem
Exaltare Technologies stepped in to assist the Sketchnote team with Quality Assurance through manual testing and Business workflow software testing. The Exaltare team familiarise themselves with the product, its intended users, the features, and the current development cycle. From their analysis, Exaltare crafted a test plan aimed at ensuring the product's stability.
Comprehensive Feature Testing
Test scenarios were developed to assess every feature and functionality of the application.
Bug Logging on Sketchnote
Bugs were thoroughly identified during testing and systematically logged on the Sketchnote Board for tracking
Daily Bug & Test Sync
Daily sync-up calls and reports were conducted with the team to discuss bug findings and test features.
Bug Review for Stable Releases
Bug triage calls were conducted regularly to evaluate and prioritize identified issues, ensuring that new releases would not negatively impact existing features.
The Outcome
Improved Stability
Our Bug tracking and testing solutions decreased the number of bugs, thereby improving the application's stability and performance.
Customer Satisfaction
The system became more reliable and user-friendly after our Software testing for B2B workflow management services, leading to increased user satisfaction and favorable feedback.
Cost Improvement
Additionally, the client praised the identification of issues within edge-case scenarios, reflecting positively on our testing approach.
Conclusion
Exaltare Technologies significantly enhanced Sketchnote's software. Exaltare's team provided critical quality assurance services through thorough manual testing, developing a comprehensive test plan that addressed all aspects of the application. Our efforts led to a significant reduction in bugs, which improved the software's stability and user experience. Regular check-ins and bug reviews ensured that new releases enhanced the application without disrupting existing features. This rigorous approach resulted in a more reliable system, as evidenced by increased user satisfaction and positive feedback. Sketchnote particularly commended Exaltare for their skilled identification of issues in edge-case scenarios, underscoring the success of the testing strategy. Through this collaboration, Sketchnote was able to offer a more robust product, enhancing its reputation among digital marketing agencies.
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