Story Behind

Know the amazing story behind the product

Sketchnote, a funded SaaS startup based in the US, is dedicated to optimizing operations within digital marketing agencies. By offering a platform for business workflow software testing, Sketchnote facilitates agency owners in managing design approvals, billing, and user management all via a single portal. The primary objective for the Sketchnote team has been to create a top-tier product, and they sought Quality Assurance Services for SaaS Companies to guarantee both stability and user-friendliness. They specifically requested manual testing services to ensure the application met the highest standards, recognizing the importance of improving software stability through manual testing and boosting software performance with hands-on testing.

The Solution

Our elevating solution for the problem

Exaltare Technologies stepped in to assist the Sketchnote team with Quality Assurance through manual testing. The Exaltare team familiarise themselves with the product, its intended users, the features, and the current development cycle. From their analysis, Exaltare crafted a test plan aimed at ensuring the product's stability.

Comprehensive Feature Testing

Test scenarios were developed to assess every feature and functionality of the application.

Bug Logging on Sketchnote

Bugs were thoroughly identified during testing and systematically logged on the Sketchnote Board for tracking

Daily Bug & Test Sync

Daily sync-up calls and reports were conducted with the team to discuss bug findings and test features.

Bug Review for Stable Releases

Bug triage calls were conducted regularly to evaluate and prioritize identified issues, ensuring that new releases would not negatively impact existing features.

The Outcome

Improved Stability

Our Bug tracking and testing solutions decreased the number of bugs, thereby improving the application's stability and performance.

Customer Satisfaction

The system became more reliable and user-friendly after our Software testing for B2B workflow management services, leading to increased user satisfaction and favorable feedback.

Cost Improvement

Additionally, the client praised the identification of issues within edge-case scenarios, reflecting positively on our testing approach.

Conclusion

Exaltare Te­chnologies significantly enhanced Ske­tchnote's software. Exaltare's team provide­d critical quality assurance services through thorough manual te­sting, developing a comprehe­nsive test plan that addresse­d all aspects of the application. Our e­fforts led to a significant reduction in bugs, which improved the­ software's stability and user expe­rience. Regular che­ck-ins and bug reviews ensure­d that new release­s enhanced the application without disrupting e­xisting features. This rigorous approach resulte­d in a more reliable syste­m, as evidenced by incre­ased user satisfaction and positive fe­edback. Sketchnote particularly comme­nded Exaltare for their skille­d identification of issues in edge­-case scenarios, underscoring the­ success of the testing strate­gy. Through this collaboration, Sketchnote was able to offe­r a more robust product, enhancing its reputation among digital marke­ting agencies.

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