Story Behind
Know the amazing story behind the product
Greatview Estate, a distinguished real estate management company in the UK, boasts a varied range of residential and commercial properties in its portfolio. Renowned for their comprehensive management services, they also hold ownership of several properties. In their quest for enhanced operational efficiency and improved client satisfaction, Greatview Estate sought specialized admin support and tenant management services. They approached Exaltare Technologies, a company known for its expertise in these areas, to address specific needs
The Solution
Our elevating solution for the problem
Streamlining tenant communication and Rental Management
We introduced efficient systems for timely rental collections and enhanced tenant communications.
Proactive Council Issue Resolution
Our experts navigated council matters, ensuring compliance and swift resolution of issues.
Effective Property repairs management
We implemented a systematic approach to manage and expedite the repair requests.
Robust Email and Phone Support
Our dedicated agents provided comprehensive support while improving overall customer service.
The Outcome
Our stages for success
98 % In time issue resolution
Problems are resolved within an acceptable timeframe
20% Improvement In Rental Collection
In being available and in receiving calls
18% Increase Operational Efficiency
In the efficiency of customer support to handle incoming customer requests for repairs
Conclusion
Our outstanding results
Exaltare Technologies, renowned for its expertise in real estate management solutions, partnered with Greatview Estate to revolutionize their property management approach. This collaboration focused on enhancing operational efficiency, tenant satisfaction, and administrative excellence, significantly boosting Greatview Estate's operational performance, financial metrics, and tenant relations. This partnership serves as a testament to the impact of strategic administrative support in the realm of real estate management.
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