Story Behind

Know the amazing story behind the product

A New York-based real estate developer faced challenges ensuring that all vendors working on multiple sites complied with government insurance requirements. Non-compliance risked financial penalties. The client needed a streamlined approach to manage and verify insurance coverage for all vendors efficiently.

The solution

Our elevating solution for the problem

Exaltare tackled the issue with Business Process Outsourcing and Staff Augmentation Solutions by implementing a meticulous follow-up process with vendors. After understanding the client's procedures and receiving training, Exaltare set up a dedicated team to connect with vendors with Insurance BPO services through Email, messaging apps, WhatsApp, and phone calls. This team worked during US hours to ensure insurance compliance for all vendors.

Results

Increased Compliance

Insurance compliance rates improved significantly from 30% to 80%, reducing risk and ensuring compliance with government regulations.

Enhanced Communication

Effective coordination via multiple channels (email, WhatsApp, messaging apps, and phone calls) streamlined the insurance process, improving vendor responsiveness

Cost Savings

The efficient management of insurance compliance reduced the need for last-minute interventions and potential fines, resulting in significant cost savings for the client.

Conclusion

Exaltare's intervention provided a robust solution for managing insurance compliance for the real estate developer. By enhancing communication and follow-up processes, Exaltare successfully increased compliance rates and received positive feedback from the client, demonstrating the effectiveness of their approach in mitigating risk and ensuring regulatory compliance.

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